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Knowledge

Winning with Patients

Article

Give Your Data a Voice: How to Contextualize and Enrich Healthcare Market Research

Are there unseen factors undermining your hospital’s marketing strategy? Learn how qualitative healthcare insights can illuminate blindspots.
6 minute read

Article

How Patient-Centered Design Thinking Unites Diverse Healthcare Stakeholders

Design thinking allows healthcare stakeholders from pharma, hospitals, and insurance companies to coalesce around the patient. Find out how.
5 minute read

Article

How Human-Centered Decision Support Strategies Can Impact the Patient Journey

How can we better understand and embrace the patient care journey to ensure that patients remain empowered in the independent management of their health while also ensuring that they are making the right choices with regard to their overall well-being?
6 minute read

Video

Illuminating the Burden of Chronic Disease for Rheumatoid Arthritis Patients

When you can help people live their best lives despite suffering from a chronic disease like rheumatoid arthritis, you can change the their lives for the better. And all you have to do is listen to their story, and healthcare ethnography allows for this kind of dialog.
4 minute read

Video

Capturing Human Stories to Champion a Children’s Hospital’s Mission of Hope

LIFT collaborated with Ballad Health to tell the stories of three children and their healthcare journey at Niswonger Children’s Hospital in Johnson City, TN.
16 minute read

Article

Think, Feel, Do: The 3 Hallmarks of Engaging Healthcare Marketing

Understanding how to leverage what healthcare stakeholders in your community "think, feel, and do" will help you better engage with your patients and deliver on strategic healthcare marketing outcomes that matter.
1 minute read

Article

Healthcare Marketing Firm vs. Ad Agency: Which is Right for You?

When it comes to patient-centric marketing, not all agencies are created equal. Learn why a healthcare marketing agency is the best choice.
4 minute read

Video

Exploring Strategic Healthcare Marketing Challenges with Design Thinking

Healthcare is a design challenge, and at LIFT we utilize design thinking to uncover strategic imperatives and solutions for marketing teams.
2 minute read

Video

Facilitating a “Design Sprint” to Foster Healthcare Innovation

See how LIFT and it's partners came together to help a major academic medical center embrace design thinking and champion innovation.
2 minute read

Article

Healthcare Marketing Personas: What They Are and How to Use Them

An informative primer for healthcare marketing professionals interested in leveraging personas to inform patient-centric marketing programs.
1 minute read