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Case Study Examples

Proven Impact

SHOWCASING SUCCESS

Our case studies are more than a highlight reel, they’re real stories of partnership, insight, and transformation. Step inside to see how we’ve worked alongside healthcare leaders to uncover fresh possibilities, solve complex challenges, and bring ideas to life. Whether you’re here for inspiration or to spark your own next move, you’ll find ideas worth exploring.

Health Systems

Baptist Health

Maintaining a Competitive Edge

To deeply understand and authentically engage with their community.
Research Strategy

Beebe Healthcare

Comprehensive Brand and Service Line Campaigns

To envision a strategy that engaged community members in consumer content that made the health system relevant.
Research Strategy Creative

Lifepoint

Reimagining the Emergency Department Experience

To help shed light on how wait time clocks adversely impacted consumer behavior with the ED service line, with the goal of increasing qualified ED admissions.
Strategy

Nicklaus Childrens Hospital

Exploring the Experience of Pediatric Urgent Care

To conduct a qualitative study to deepen its understanding of the urgent care experience.
Research Strategy

Pharma & Life Sciences

Bristol-Myers Squibb

Supporting Successful Transition of Care for JIA

LIFT partnered with The National Data Bank for Rheumatic Diseases (FORWARD) to conduct a mixed-methods study focused on the lived experience and burden of disease for people living with Rheumatoid Arthritis (RA).
Research Strategy Creative

The National Data Bank for Rheumatic Diseases (FORWARD)

Understanding the Burden of Disease with Rheumatoid Arthritis

LIFT was engaged by Bristol Myers Squibb to partner with FORWARD, the National Data Bank for Rheumatic Diseases, in a post-marketing study designed to better understand the burden of disease in people living with Rheumatoid Arthritis (RA).
Research Strategy

Academia

Duke Clinical Research Institute

Improving Clinical Trial Recruitment and Retention in Pediatric Rheumatology

For a research initiative focused on transitions from pediatric to adult care, LIFT conducted ethnographic interviews with patients, caregivers, and physicians. The work revealed critical emotional and logistical dynamics and informed tools to support successful care continuity.
Research Strategy Creative

Population Health

Healthy Living for Maine

Rural Community Health Initiative Project

LIFT combined qualitative research with creative concept development to build a multi-channel campaign that simplified complex healthcare messages and improved preventive screening rates.
Research Strategy

PHiiT

Revolutionizing the Healthcare Delivery Model

To craft a compelling narrative and outreach strategy that would shift mindsets and build support for school-based clinics.
Research Strategy Creative