Who We Serve

Most organizations can see the signals. Far fewer fully understand what is shaping the outcomes behind them.

Most organizations can see the signals. Far fewer fully understand what is shaping the outcomes behind them.

Most organizations can see the signals. Far fewer fully understand what is shaping the outcomes behind them.

While every sector of healthcare operates within its own pressures and complexities, one underlying challenge remains consistent: understanding the human realities shaping behavior and decision-making.

We apply the same disciplined approach to human understanding across a diverse landscape within the healthcare industry.

hospitals & Health Systems

Volume shifts. Signals emerge. Decisions require action. Dashboards reveal what is happening, but rarely explain why.

Volume shifts. Signals emerge. Decisions require action. Dashboards reveal what is happening, but rarely explain why.

Volume shifts. Signals emerge. Decisions require action. Dashboards reveal what is happening, but rarely explain why.

Why are some services gaining momentum while others struggle to grow?
Why is preference shifting in a market we have historically dominated?
When leadership disagrees, how do organizations align around what is actually happening?
Why are some services gaining momentum while others struggle to grow?
Why is preference shifting in a market we have historically dominated?
When leadership disagrees, how do organizations align around what is actually happening?

LIFT Healthcare works with hospitals and health systems to uncover the human, operational, and market realities shaping performance, trust, engagement, access, and growth across the enterprise.

Through qualitative, and quantitative inquiry—often integrated with operational and performance data—we curate a higher level of understanding and intelligence. We help organizations see what is driving outcomes beneath the surface, why those realities are emerging, and how to respond with greater strategic clarity across growth, operations, access, communications, and experience.

Volume & Demand Dynamics

Volume & Demand Dynamics
Volume & Demand Dynamics

Patient Retention, Leakage & Access

Patient Retention, Leakage & Access
Patient Retention, Leakage & Access

Perception, Trust & Positioning

Perception, Trust & Positioning
Perception, Trust & Positioning

Access, Navigation & Experience

Access, Navigation & Experience
Access, Navigation & Experience

Organizational Alignment & Direction

Organizational Alignment & Direction
Organizational Alignment & Direction

Pharma & Life Sciences

The clinical story and the lived experience are not the same thing.

The clinical story and the lived experience are not the same thing.

The clinical story and the lived experience are not the same thing.

What is preventing real-world adoption?

Why are we seeing limited engagement, enrollment, or follow-through?

How can we help patients stay engaged over time?

What is preventing real-world adoption?
Why are we seeing limited engagement, enrollment, or follow-through?
How can we help patients stay engaged over time?
What is preventing real-world adoption?
Why are we seeing limited engagement, enrollment, or follow-through?
How can we help patients stay engaged over time?

LIFT Healthcare helps pharma and life sciences organizations understand how disease, treatment, risk, and care are experienced by patients, caregivers, and clinicians in real-world conditions.

We translate lived experience into strategic clarity. The result is more aligned communications, stronger engagement, and support systems designed more closely around human reality.

Commercialization & Adoption

Commercialization & Adoption
Commercialization & Adoption

Patient Engagement & Support

Patient Engagement & Support
Patient Engagement & Support

Trial Recruitment & Retention

Trial Recruitment & Retention
Trial Recruitment & Retention

Physician Perspective & Prescribing Behavior

Physician Perspective & Prescribing Behavior
Physician Perspective & Prescribing Behavior

Post-Marketing Experience & Engagement

Post-Marketing Experience & Engagement
Post-Marketing Experience & Engagement

Academia & Research institutions

Academia &
Research institutions

Even the most rigorous study can struggle when human realities are not fully understood.

Even the most rigorous study can struggle when human realities are not fully understood.

Even the most rigorous study can struggle when human realities are not fully understood.

Why is recruitment behind schedule?

Why is retention declining over time?

How do we align around what participants actually need?

Why is recruitment behind schedule?
Why is retention declining over time?
How do we align around what participants actually need?
Why is recruitment behind schedule?
Why is retention declining over time?
How do we align around what participants actually need?

LIFT Healthcare partners with academic medical centers, hospital-based research programs, and independent research institutions (including PCORI, NIH, and other federally funded organizations) to understand the human and behavioral realities shaping research.

We help organizations understand what participants, caregivers, investigators, and research teams need in order to engage, remain involved, and succeed over time. Translating those insights into clearer recruitment strategies, stronger engagement systems, and more effective overall study performance.

Participant Recruitment & Barriers

Participant Recruitment & Barriers
Participant Recruitment & Barriers

Stakeholder Alignment

Stakeholder Alignment
Stakeholder Alignment

Caregiver and Community Activation

Caregiver and Community Activation
Caregiver and Community Activation

Engagement & Resource Development

Engagement & Resource Development
Engagement & Resource Development

PCORI, NIH & Federally Funded Experience

PCORI, NIH & Federally Funded Experience
PCORI, NIH & Federally Funded Experience

public health

Meaningful public health progress begins with understanding people.

Meaningful public health progress begins with understanding people.

Meaningful public health progress begins with understanding people.

Why didnt behavior meaningfully change?

What drives trust, engagement, and sustained action within communities?

How do organizations align around strategies that people will embrace?

Why didnt behavior meaningfully change?
What drives trust, engagement, and sustained action within communities?
How do organizations align around strategies that people will embrace?
Why didnt behavior meaningfully change?
What drives trust, engagement, and sustained action within communities?
How do organizations align around strategies that people will embrace?

LIFT Healthcare partners with public and population health organizations working to improve outcomes in environments where trust, behavior change, engagement, and community alignment matter deeply.

We help organizations understand the cultural, behavioral, emotional, and social realities shaping health decisions and outcomes. We translate that understanding into clearer strategy, stronger engagement systems, and communications that resonate more authentically with the communities you are intended to serve.

Community & Behavioral Insight

Community & Behavioral Insight
Community & Behavioral Insight

Multi-Sector Coalition Building

Multi-Sector Coalition Building
Multi-Sector Coalition Building

Education & Behavioral Engagement

Education & Behavioral Engagement
Education & Behavioral Engagement

Trust Building & Insight-Driven Storytelling

Trust Building & Insight-Driven Storytelling
Trust Building & Insight-Driven Storytelling

Community Participation & Engagement

Community Participation & Engagement
Community Participation & Engagement

lift healthcare

The most important realities are often the hardest to see clearly.

The most important realities are often the hardest to see clearly.

The most important realities are often the hardest to see clearly.

START THE CONVERSATION.

Contact us

START THE CONVERSATION.

Contact us